About UK ParcelFind
Connecting you with your lost treasures. Discover our story, mission, and the dedicated team working to bring your forgotten parcels back home.
Our Journey
UK ParcelFind was born from a simple observation: the sheer number of items left behind at UK airports each year represents not just lost property, but lost memories, crucial documents, and valuable possessions. We saw the frustration and anxiety this caused travelers and recognized a need for a dedicated, streamlined service to navigate the often complex and opaque lost property systems.
Founded in 2021 by a group of travel enthusiasts and logistics experts, we embarked on a mission to make the reclamation process as smooth and successful as possible. We started by meticulously mapping the procedures at major UK airports, building relationships with lost property offices, airlines, and handling agents. Our initial focus was on providing clear information and support, but we quickly evolved to offer comprehensive search and recovery services.
Over the years, we've helped thousands of individuals reunite with their belongings, from forgotten laptops containing vital work to sentimental gifts meant for loved ones. Each successful recovery fuels our passion and reinforces our commitment to turning stressful situations into positive outcomes. We are constantly innovating, leveraging technology and our growing network to improve our services and expand our reach.
Our Mission & Core Values
Our Mission
To provide a compassionate, efficient, and transparent service that maximizes the chances of reuniting travelers with their forgotten parcels from UK airports, minimizing stress and restoring peace of mind. We strive to be the leading authority and most trusted partner in lost property reclamation within the UK aviation sector.
Our Values
- Empathy: We understand the distress of losing personal items and approach every case with care and understanding.
- Integrity: We operate with honesty and transparency in all our dealings with clients and partners.
- Diligence: We are persistent and meticulous in our search efforts, leaving no stone unturned.
- Innovation: We continuously seek to improve our processes and leverage technology for better outcomes.
- Collaboration: We believe in the power of partnership to enhance our services and benefit travelers.
Meet Our Dedicated Team
Alistair Finch
Head of Operations
With over 15 years in airport logistics, Alistair ensures our recovery operations run like clockwork. His network and understanding of airport systems are invaluable.
Beatrice Holloway
Client Relations Manager
Beatrice is the compassionate voice that guides our clients through the process. Her dedication to customer satisfaction is second to none.
Charles Davenport
Lead Investigator
Charles brings a detective's eye to complex cases. His persistence and attention to detail have solved many "unsolvable" parcel mysteries.
Why Choose UK ParcelFind?
Expert Knowledge
We possess in-depth knowledge of lost property procedures across all major UK airports, including Heathrow, Gatwick, Manchester, Stansted, and more. This expertise allows us to navigate complex systems efficiently.
Dedicated Support
Our team provides personalized and empathetic support throughout the search process. We understand the stress of losing an item and are committed to keeping you informed every step of the way.
High Success Rate
While no recovery can be guaranteed, our systematic approach, extensive network, and persistent investigation significantly increase the chances of successfully locating and reclaiming your forgotten parcels.
Transparent Process
We believe in clear communication and transparency. Our service tiers are clearly defined, and we provide regular updates on the status of your search, ensuring you are always in the loop.
What Our Clients Say
"I thought my research laptop was gone forever after a hectic flight. UK ParcelFind located it within 48 hours at Heathrow! Their service was a lifesaver. Professional, empathetic, and incredibly efficient."
- Eleanor Vance, Research Scientist
"My son left his favourite teddy bear on a plane to Gatwick. The airline was unhelpful, but UK ParcelFind understood. They found 'Barnaby' and arranged his safe return. The relief on my son's face was priceless. Thank you!"
- Gregory Shaw, Father & Frequent Flyer
A Glimpse Into Our World
Have a Question or Need Our Help?
If you've lost an item at a UK airport or want to learn more about our services, don't hesitate to reach out. Our team is ready to assist you.
Contact Us Today